Terms of Service

Vortex Payments · last updated 2026-08-05

What we sell

Access roles in our Discord server, sold either permanently or for a fixed period (for example 3, 7, or 30 days). Timed access is removed automatically when it expires.

Payment

We accept cryptocurrency, prepaid vouchers, and Robux. Prices are shown before you pay. Cryptocurrency amounts are quoted at the exchange rate at checkout and held for a short window; if that window passes, start a new order.

Send the exact amount shown to the address shown, for that order only. Sending a different amount, using a different coin, or paying an address from an expired order may delay or prevent delivery.

Delivery

Access is granted automatically once payment is confirmed — for cryptocurrency, after the required network confirmations; for Robux purchases, once the sale appears in our records. Voucher payments are checked by a person and may take longer.

Refunds

Cryptocurrency transactions cannot be reversed by us. If something goes wrong with your order — you paid and did not receive access, or you were charged twice — contact the support channel in our Discord server and we will put it right. Refunds outside of that are at our discretion. Nothing here affects statutory rights you may have where you live.

Conduct

Do not submit vouchers or gift cards you did not lawfully obtain, do not attempt to reverse or dispute a payment after receiving access, and do not resell access. We may revoke access and refuse service for any of these.

Availability

The service is provided as-is. We do not guarantee uninterrupted availability, and we may change or withdraw products at any time. Access already paid for is honoured for the period purchased.

Not affiliated

Vortex Payments is not affiliated with, endorsed by, or sponsored by Roblox Corporation, Discord Inc., Paysafe, or any cryptocurrency project. Roblox and Discord are trademarks of their respective owners. Your use of those platforms is governed by their own terms.

Contact

the support channel in our Discord server.